My bank (Wells Fargo) sent me a fraud alert about suspicious charges on my credit card from “Facebook”.

The first time this happened was on 5/16/19 and the charge was for $125. Fortunately Wells Fargo’s fraud detection automatically declined the payment and notified me about the attempted charge. Since fraud was detected the bank closed that card and sent me a new one.

Within 2 days of receiving the new card and activating it, a string of new charges was put on my card from facebook, starting with $10 which was automatically declined by my bank, so they began charging smaller amounts.  Neither card number was ever given to facebook corporate for purchasing ads or anything else.

I contacted my bank and they opened a dispute. They explained that FB members could use facebook to charge people’s credit cards for stuff. And even if you cancel your card and get another one, they could continue to put charges through on your NEW credit card. This was a total shock to me… I’ve never heard of anything like this… where CROOKS could use the billing system of a “reputable” company like facebook to STEAL people’s money.

I filed a complaint with facebook about the charges. They investigated and within a couple of days stated they refunded my money. That is all they would say.

I tried to get more information with this email message;

ME “I would like as much details as you can share as to how this happened and who is responsible…. IP address of the computer which used my credit card, name, address, phone, email, etc.

I’d also like to know what they purchased or if they used facebook’s billing system to extract money from me for themselves.

Has anything been done to make sure they can’t continue putting charges on my new card?

Unless I’m mistaken, the person responsible somehow got my credit card number and engaged in criminal conduct. My bank said they could put more charges on the new card I’m receiving. So it seems to me they should be reported to law enforcement to make sure they don’t continue victimizing me

It’s clear someone who I may have bought something from on the internet misused my CC card with unauthorized FB charges. That’s why it’s important I find out as much as possible. From the IP address, I could find out where they are located.

Could you please provide me with the contact info of the department my attorney should connect with to get this information, should I decide to consult with an attorney?”.

Here’s the response I received from facebook;

FACEBOOK “I regrettably do not have information of this person and am unable to obtain it. This is solely handled by an internal team and the information I have relayed is what I was provided”.

This page confirms that facebook provides services to collect funds from customers; https://www.facebook.com/business/help/238403573454149

Here’s some of the text from the page;

“If you have a Facebook business Page, you can add a shop. You can use this section to list products you’re selling and connect with more customers on Facebook.

Requirements to have a shop

Your Facebook shop must:

Sell physical items
Agree with our Merchant Terms
Link to a valid bank account
Have a Tax Identification Number (TIN)”

Here’s a link to the fees facebook charges; https://www.facebook.com/business/help/223030991929920

I did some searches on google and found similar complaints from other people who received fraudulent facebook charges. This matter needs to be fully investigated and something needs to be done to put a stop to fraudulent charges being put on people’s credit cards.

I’m contacting Congressmen, news media outlets and attorneys about this. This type of abuse shouldn’t exists in the first place so I think facebook should be SUED for having a system which is allowing people to be victimized and ROBBED.

It’s also an outrage that they won’t tell me who is responsible for the unauthorized charges or what the charges was for. Seems they are protecting CROOKS by not divulging the identity and contact info of the person responsible for victimizing me.

If you’ve been victimized with similar unauthorized charges, or your an attorney who might be interested in filing a lawsuit against Facebook, please click the “Contact Author” text below to contact me.

Here’s more complaints about similar unauthorized charges from Facebook.

www.fb.me/cc CA – Charges on my account

My bank called me to tell that www.fb.me/cc CA which says it is with facebook.com*H5ME422BH and each one is different. The total came to almost eighty dollars. There was a total of 6 different charges. My bank is helping me fight these charges.

Facebook charged me over $1000?

My wife has a facebook account that she hardly ever uses. Yesterday my bank was hit with over 25 charges from: FACEBOOK.COM*CARD AUTH 650-543-7818 01 and FACEBOOK.COM*CREDITS 650-543-7818 01. The charges vary from 1.01 to 50.00. It is 1012.02 in total and the overdraft charges will be around $800 if it goes from pending to posted.

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