On Saturday June 30, 2018 we visited the Burger King at 225 N Atlantic Ave, Daytona Beach, FL 32118.  This was not only the worst managed Burger King we’ve ever been to but the absolute worst managed franchised restaurant I’ve ever seen in my life.

We met my wife’s daughter and her three kids at the Daytona Beach Burger King. So we had a party of 7 including our 14 yr/old son.  The first problem we became aware of is the Drive-through was CLOSED.

We went into the restaurant and there was a line of people waiting to place their orders extending to the entrance doors. The reason is because only one register was open with only one person taking orders.  I needed to immediately go to the bathroom.  I was astonished to see that BOTH the Men’s & Women’s bathroom was closed

This caused me to have to go across the street to the Ocean Walk Shoppes to find some place to go to the bathroom.

After quite a bit of walking and looking I found one on the ground level which was a PAY bathroom. I put a quarter in and it didn’t work… so now I’m out 25 cents on account of Burger King not having a working bathroom.  A city worker saw me and told me there was a bathroom open on the 2nd floor so I went there and FINALLY got to use a bathroom.

Afterwards, once again I had to dodge traffic to get back across the street to the Burger King.  I had a taste for a Coke so I had to wait in line for 10 minutes, then paid $2.44 for a medium coke which is BTW, an outrageous price for a medium soda. After I paid, I went to the soda machine and when I selected “Coke”, it said “Not Available”.  To get a refund, I had to wait in line another 10 minutes.

While waiting I noticed that the Credit Card Machine also said “Out Of Order”

It’s not just me, there’s lots of negative reviews posted on the Trip Advisor website about this Burger King. Here’s a few screen shots from the trip advisor website…

Here’s a direct link to the Trip Advisor website about this Burger King; https://www.tripadvisor.com/Restaurant_Review-g34172-d4368057-Reviews-or10-Burger_King-Daytona_Beach_Florida.html

I called the Florida Health Department and asked them about the issue of no restrooms being available at this Burger King at 225 N Atlantic Ave, Daytona Beach, FL 32118.  As I suspected, they said it’s violation not to have a working restroom in a restaurant.

Here’s a link which shows this Burger King has had numerous Restaurant Inspection Violations

data.tallahassee.com/restaurant-inspections/volusia/burger-king-4415/sea7403260/5392825/

To recap all of the things wrong with this Burger King… the Drive through wasn’t working, only one register was open with a single LONG line, the Men & Women’s Restrooms were BOTH out of order, the soda machine was out of regular Coke, the Credit Card Machine said “Out Of Order” and the receipt had the wrong date.

It’s hard to believe that in a city as Internationally known as Daytona Beach, you have a restaurant being ran like something you might find in a third world country.

In contrast to the horrible experience we had at this Burger King, several hours later, when we were headed back home, we stopped by a McDonalds outside of Daytona and there we found two smiling cashiers waiting to serve us… with NO LINES, working restrooms and all the Coke or anything else you wanted available on their menu, and NO “Out of Order” Credit Card Machines.

I sent a complaint letter by mail to the President & the CEO of Burger King on July 2, 2018. On 7/20/18 I received a email indicating they were looking into the matter and sending me a gift card.

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