Amazon Sucks for Putting Refund on a Gift Card

November 11, 2022 Amazon.com

Amazon Sucks for selling me a defective KODAK Slide N SCAN Film Scanner, then STEALING my refund by putting it on a Amazon Gift Card.

Amazon Sold me a defective KODAK Slide N SCAN Film Scanner. After unpacking the Slide N SCAN Film Scanner I found that the Unit only displayed “USB Upload”. None of the buttonS worked except “OK” because the RGB button was stuck in the down position. This was a real inconvenience. I waited for for days… it gets here and it’s defective.

I immediately pack it back up, filled out a Amazon return on their site, told them I want a refund and had do a screen capture of the mailing label because they didn’t send a downloadable PDF file which could be printed out (more inconvenience).

Days went by while I kept checking to see if the refund of $192 went back into my bank account. After several days and no refund I went on Amazon’s site, checked the order details and was shocked and outraged to find they had put my $192 in a Gift Card! WFT! I was so pissed off I was shaking because to me, $192 is a LOT of money which I needed back ASAP.

I called their support and had to deal with a robot which did everything possible to keep me from connecting with a REAL human. After yelling “Customer Support” over and over I finally got through to a lady with a very foreign accent who I could hardly understand. She said “no worries”, she should would refund my money. After a couple of days, the money was back in my bank account.

Amazon should refund money to it’s original funding source by default. This Gift Card bullshit seems like a scam and a way to keep your money, then make you jump through hoops to get it back.